Michael Relf AI Receptionist Pricing Explained: Flat Rate vs. Per-Call Models (Norango.ai vs. Smith.ai) Choosing the right AI receptionist service for your business involves more than just comparing features. Understanding the different pricing models and how they align with your call volume and budget ...
Michael Relf The True Cost of 'Free': Why Norango.ai's No-Credit-Card Trial Beats Smith.ai's Money-Back Guarantee In the world of B2B software and services, the terms "free trial" and "money-back guarantee" are often used interchangeably. However, they represent two fundamentally different approaches to customer ...
Michael Relf Global vs. Local: Why Geographic Coverage Matters When Choosing an AI Receptionist In an increasingly interconnected world, the geographic reach of your business is no longer limited by physical borders. Whether you're a local company with a diverse customer base or a multinational ...
Michael Relf The True Cost of Missed Calls: How AI Receptionists Save UK Businesses £30,000+ Annually For many UK businesses, the silent killer of growth isn't a fierce competitor or a market downturn; it's the unanswered phone call. A staggering £30 billion is lost annually by UK companies due to mis...
Michael Relf Is Your Answering Service Costing You More Than Just Money? The Real Cost of Traditional vs. AI for Estate Agents In the fast-paced world of real estate, every call is a potential opportunity. A missed call isn’t just a missed conversation; it could be a missed viewing, a lost instruction, or a new landlord seeki...
Michael Relf Locked into an Outdated Answering Service? Switching to AI is Easier Than You Think for Estate and Letting Agents Change can be daunting. For busy estate agencies and letting agents, the thought of switching a core service like your phone answering system can feel like a monumental task. What about the downtime? ...
Michael Relf The "Full Fat" Free Trial: Why a 7-Day Answering Service Evaluation Isn't Enough for Your Business In the world of business services, the "free trial" is a familiar gateway. It's a seemingly risk-free way to test a product before you commit. But are all free trials created equal? When it comes to a...
Michael Relf Why Law Firms & Accountants Are Switching to an AI Receptionist in 2025 Missed calls cost professional firms real money. For law firms and accountancy practices, a single unanswered call can mean a lost client, a missed deadline, or a damaged first impression. That’s why ...
Michael Relf How to Scale Inbound Call Handling Without Adding Headcount: An Enterprise Guide In the world of enterprise, the ability to scale is paramount. Yet, when it comes to customer service, traditional models of growth often involve a linear, and costly, expansion of human resources. Ma...
Michael Relf The Ultimate Guide to Reducing Missed Calls and Capturing Every Lead For a small business owner, every ringing phone is the sound of opportunity. But what happens when you can't answer? You're with a client, managing an urgent task, or it's after hours. The call goes t...
Michael Relf Hybrid Call Handling: How to Blend AI and Human Agents for Peak Performance The modern call centre is a high-pressure environment. Managers are tasked with the unenviable challenge of reducing costs, improving key performance indicators (KPIs), and battling high agent turnove...
Michael Relf The Hidden Cost of Hiring a Receptionist: Why Startups Are Switching to AI For any startup or small business, creating a professional first impression is crucial. However, the cost of hiring a full-time, in-house receptionist can be a significant barrier. Whilst many entrepr...