AI Receptionists for Veterinary & Pet Services.

What is it?

Norango.ai provides a fully trained AI receptionist designed for veterinary clinics, pet hospitals, mobile vets, grooming salons, and pet boarding services. It handles incoming calls around the clock, shares service details, books appointments, logs emergencies, and forwards urgent cases to the appropriate contact. The AI communicates calmly and compassionately, just like a real team member—giving pet owners the reassurance they need.

Why it works for animal care providers

In veterinary and pet services, your team is often busy with treatments, emergencies, or consults—leaving little time to manage the phones. Missed calls can mean distressed pet owners, lost bookings, or delayed care. Norango.ai ensures every call is answered promptly and professionally, with clear, friendly responses and appropriate escalation where needed.

It helps you stay accessible to clients without overwhelming your reception desk. The AI handles first-contact calls, triages non-urgent questions, and books services—all while your team focuses on the pets in front of them.

Tailored for clinics, groomers, and pet care providers

For Veterinary Clinics and Pet Hospitals

Norango.ai manages calls for new and existing clients, answers questions about services, captures symptoms, and routes emergencies to the on-call vet. It’s trained to speak clearly and empathetically, giving worried owners confidence that their call is being taken seriously—even during out-of-hours periods.

For Grooming Salons and Mobile Services

The AI can schedule grooming appointments, explain pricing, confirm pet sizes or coat types, and send messages directly to your team. It keeps your bookings full and your workflow organised, even when you’re working solo or on the move.

For Pet Boarding and Daycare Facilities

Norango.ai fields availability checks, explains policies, logs vaccination info, and handles booking calls—all without interrupting your daily operations. It ensures every client enquiry is answered, helping you maintain trust and grow repeat business.

How it works

Your business line routes directly to a trained AI receptionist that understands your services, pricing, opening hours, emergency procedures, and escalation preferences. The AI can book appointments into your diary, pass on messages, and forward urgent issues immediately to a mobile or clinic number. Transcripts and call summaries are sent directly to your inbox or CRM.

Real benefits for your practice

With Norango.ai, you’ll never have to choose between caring for an animal and answering a ringing phone. The AI receptionist gives your team time to focus on care while still delivering an attentive, professional experience to pet owners. It reduces missed bookings, protects your reputation, and ensures you're always reachable—even after hours.

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