Skip to Content

Privacy Policy

Privacy PolicyIntroduction1. Data We Collect2. How We Use Your Data3. Legal Basis for Processing4. Sharing Your Data5. International Transfers6. Data Retention7. Your Rights8. Cookies9. Data Security10. Contact Us

Privacy Policy

Effective Date: 30 June 2025
Company Name: Norango Ltd
Trading As: Norango.ai
Registered Office: 9 St George's Yard, Castle Street, Farnham, Surrey GU9 7LW, United Kingdom
Company Number: 07428552

Contact Email:admin@norango.ai

Introduction

Norango.ai is committed to protecting your privacy and handling your data transparently and in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains what personal data we collect, how we use it, your rights, and how you can contact us.

1. Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, company name, job title.
  • Contact Data: Email address, phone number, address.
  • Technical Data: IP address, browser type and version, operating system.
  • Usage Data: How you use our website and services.
  • Marketing & Communications Data: Your preferences in receiving marketing communications.

We do not knowingly collect personal data from children under 16.

2. How We Use Your Data

We use your data:

  • To respond to your enquiries
  • To provide and manage services
  • To improve our website and services
  • To send updates and marketing emails (only with your consent)
  • To comply with legal obligations

3. Legal Basis for Processing

Under GDPR, our lawful bases for processing your data include:

  • Consent (e.g., for marketing communications)
  • Contractual necessity (e.g., to deliver a service you requested)
  • Legal obligation (e.g., for tax or compliance purposes)
  • Legitimate interests (e.g., improving services and customer support)

4. Sharing Your Data

We do not sell your data. We may share it with:

  • Trusted service providers (e.g., hosting, email, analytics)
  • Legal authorities if required by law
  • CRM or AI platform partners (only to deliver services you request)

All third parties are required to respect your data and process it only as instructed by us.

5. International Transfers

Some of our providers may process your data outside the European Economic Area (EEA). Where applicable, we ensure transfers are protected by safeguards such as Standard Contractual Clauses (SCCs).

6. Data Retention

We retain your data only as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at admin@norango.ai

8. Cookies

We use cookies to enhance your experience and analyse site usage. You can manage cookies through your browser settings. See our Cookie Policy for details.

9. Data Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Data Protection Officer

Norango Ltd

9 St George's Yard, Castle Street, Farnham, Surrey GU9 7LW

Email: admin@norango.ai

Tel: +442070999325