AI Receptionist & Call Answering for Estate Agents and Property Managers
Never miss a lead, viewing request, or tenant call again.
Norango.ai provides a dedicated AI receptionist for estate agents and property management companies, ensuring every call is answered professionally, instantly, and accurately — even when your team is out on viewings, inspections, or busy with clients. From sales enquiries and rental viewings to maintenance issues and after-hours calls, our intelligent AI call answering service ensures no opportunity is lost and no caller is ignored.
Representing You — Every Call Handled Like Your Front Desk
Every instruction begins with a conversation. When buyers, tenants, landlords, or vendors call your agency, they expect a fast, professional response from someone who understands the property market.
Norango.ai provides a professional receptionist service for estate agents and property managers, with UK-based PAs answering calls in your business name. Viewings and valuations are booked, enquiries are qualified, and callers are kept informed — just as if they were speaking to your in-house team.
Behind the scenes, AI reception technology works alongside our PAs to update your CRM, capture accurate call notes, send confirmations, and scale instantly during busy portal and marketing spikes — ensuring you never miss a property enquiry or instruction.
Why First Impressions Drive Viewings and Instructions
Speed-to-lead wins listings. Whether a landlord wants a rent appraisal or a buyer is asking about a new listing, a professional human greeting builds trust and momentum. Your PA follows your tone of voice and local nuances, handling each call as if they were sat in your branch. AI ensures every detail is logged, follow-ups are scheduled, and out-of-hours coverage remains consistent, so prospects feel looked after from the first hello.
AI-First Call Handling for Estate Agents and Property Managers
Norango.ai delivers a fully AI-driven front desk experience using automated call handling for real estate businesses that need speed, accuracy, and scale. Every incoming call is answered instantly by an intelligent AI receptionist for estate agents, designed to understand property enquiries, guide conversations naturally, and capture the information that matters from the first hello.
As a true 24/7 call answering service for estate agents, the system never misses a call — even during valuation rushes, listing launches, price reductions, or PPC-driven spikes. AI answers multiple callers at the same time, qualifies buyers, tenants, landlords, and vendors, and routes priority enquiries while logging every interaction with complete accuracy. This removes hold queues, voicemail, and the risk of losing instructions when your team is unavailable.
For ongoing portfolio management, Norango.ai also operates as a virtual receptionist for property management, handling routine enquiries, appointment requests, and after-hours calls with consistent professionalism. Viewings, valuations, and follow-ups are confirmed automatically, records are updated in real time, and every interaction forms part of a dependable missed call solution for estate agents, ensuring no opportunity is lost due to workload, timing, or staffing limits.
Built to Handle Portal Surges and Campaign Spikes
Property launches and marketing campaigns can trigger a sudden rush of inbound calls. With automated call handling for real estate, Norango.ai responds instantly, no matter how many enquiries arrive at once. Each caller is answered by an AI receptionist for estate agents that understands property conversations, gathers essential details, and identifies genuine buying, letting, or valuation intent in real time.
As a true 24/7 call answering service for estate agents, AI never queues calls or diverts prospects to voicemail during peak demand. High-priority enquiries are identified early and managed seamlessly, while every interaction is logged and followed up automatically. This ensures maximum responsiveness, consistent messaging, and zero lead leakage when your listings hit the portals or your ads go live.
Re-Engaging Past Enquiries and Unlocking New Instructions
Property decisions change, and yesterday’s “not now” can quickly become today’s instruction. Acting as a proactive virtual receptionist for property management, Norango.ai can reconnect with previous applicants, landlords, or vendors through intelligent follow-ups that feel timely and relevant. Callers are approached professionally, circumstances are reassessed, and interest is measured without pressure.
Every reconnection forms part of a dependable missed call solution for estate agents, helping revive dormant leads, stimulate conversations, and create new opportunities from existing data. By reactivating past enquiries and nurturing them automatically, Norango.ai helps turn earlier marketing spend into fresh instructions, viewings, and completed deals.
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How Norango.ai Works for Estate Agents and Property Managers
Norango.ai operates as an always-on front desk using automated call handling for real estate, answering inbound calls the moment they arrive and engaging callers in natural, property-aware conversations. Each call is handled by an intelligent AI receptionist for estate agents that understands sales, lettings, valuations, and property management enquiries, ensuring no caller is ever sent to voicemail or left waiting.
As a fully scalable 24/7 call answering service for estate agents, Norango.ai handles peak demand effortlessly. Whether calls spike after a new listing goes live, a price reduction is published, or a marketing campaign launches, AI answers multiple callers simultaneously, captures key details, qualifies intent, and ensures every enquiry is recorded accurately. This removes bottlenecks, prevents missed opportunities, and guarantees consistent service quality regardless of call volume or time of day.
For ongoing operations, the system also functions as a dependable virtual receptionist for property management, handling routine tenant enquiries, appointment requests, and out-of-hours calls with the same professionalism and clarity. Information is logged automatically, follow-ups are triggered where appropriate, and your team receives structured summaries ready for immediate action.
By capturing every conversation, logging every lead, and responding instantly every time, Norango.ai delivers a complete missed call solution for estate agents. The result is faster response times, stronger first impressions, higher conversion rates, and a smoother experience for buyers, sellers, landlords, tenants, and vendors from the very first contact.
FREE 30 DayTrial - No Credit Card Required
We are Proud to be Trusted by these Fine Brands
“We used to miss calls constantly when the team was out on viewings or dealing with move-ins and maintenance issues. Since switching to Norango.ai, every call is answered straight away, even after hours. Applicants get a professional response, landlords feel looked after, and nothing slips through the cracks. What’s impressed us most is how accurately enquiries are captured and how much time it’s saved the team. It’s like having a front desk that never switches off.”
— Managing Director, UK Letting Agency
Your Questions About Switching to Norango.ai, Answered
Thinking of moving from another answering service? This FAQ explains how Norango.ai compares to traditional providers, what makes our hybrid model unique, and how we make switching seamless.
Norango.ai answers every inbound call instantly, even during peak portal traffic. AI handles multiple enquiries at the same time, captures key details such as property interest, budget, and timeframe, and ensures every lead is logged accurately. This removes voicemail, shortens response times, and significantly increases viewing and valuation conversions.
Yes. Norango.ai is trained to recognise maintenance and emergency scenarios for managed properties. Calls can be categorised by urgency, essential details captured clearly, and urgent issues prioritised for immediate action, ensuring tenants are reassured and property managers stay informed.
Norango.ai integrates with leading CRMs and calendar systems used by estate agents and letting agencies. Call summaries, captured enquiry details, and appointment requests are automatically recorded, keeping your sales and property management teams fully aligned without manual admin.
Absolutely. Norango.ai is fully GDPR-compliant, with secure handling of caller data and clear audit trails. The service operates 24 hours a day, 7 days a week, ensuring consistent coverage for enquiries, emergencies, and after-hours calls without compromising data protection.
Onboarding is quick and simple. Norango.ai can be activated without changing your existing phone numbers, and most agencies are live within days. A full-featured free trial is available, allowing you to experience the service before making any long-term commitment.
Hybrid AI Receptionist Plans – Honest Pricing (from £69.95/month), No Missed Calls
In property, every call could mean a new instruction, a booked viewing, or a lost lead. At Norango.ai, we keep pricing simple and transparent — no hidden fees, no nasty surprises. Our Hybrid AI Receptionist Service gives estate agents the perfect blend of 24/7 AI efficiency and the reassurance of highly trained UK-based live PAs who answer in your brand voice. Every call is picked up within seconds, whether it’s a landlord chasing a valuation, a buyer booking a viewing, or a tenant reporting an issue. Unlike traditional services that disguise their costs or make you request a quote, we publish everything up front so you know exactly what’s included. Choose AI First for maximum efficiency and lower running costs, or Live First for a human-led, locally aware service — either way, you’ll get fast, professional call handling that keeps your pipeline moving and your reputation protected.
