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Live PA Call Handling for Recruiters — Backed by AI   



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First Impressions

Every placement starts with a conversation. When candidates and hiring managers call, they expect a swift, professional response from someone who understands recruitment. Our live, UK-based PAs act as your front desk—answering calls in your brand voice, qualifying enquiries, booking interviews and briefing notes—while trained AI agents work quietly in the background to update your ATS/CRM, send confirmations, and scale instantly during campaign spikes. You get the personal touch up front and the operational speed behind the scenes.  

Why Speed & Professionalism Win Candidates and Clients

Speed-to-lead and tone matter. A software engineer responding to a role or a hiring manager chasing shortlist progress wants clarity and confidence from the first hello. Your PA follows your scripts and sector nuances (perm, contract, temp), handling each call as if they were sat in your office. AI ensures details are captured consistently, follow-ups are automated, and out-of-hours coverage remains reliable—so you never miss a great hire or a new client brief.  

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Human-First Reception, Supercharged by AI

Your PA builds rapport, protects your brand, and keeps conversations moving; AI removes the drag of repetitive admin. Together they deliver a seamless experience: natural human conversations at the front, accurate data and instant confirmations behind the scenes. When volumes jump—after a LinkedIn campaign, job-board refresh, or seasonal ramp-up—AI answers concurrent calls, collects essentials, and prioritises hot leads for the live team.

For Agency Recruitment (Perm, Temp & Contract)

From first enquiry to scheduled interview, we keep the pipeline flowing. Your PA qualifies candidates (skills, eligibility, notice period, rate/salary), logs new client briefs, and routes urgent matters to the right consultant. Sensitive topics—counteroffers, IR35, right-to-work—are handled with care. AI supports by sending interview confirmations and reminders, gathering missing details, posting summaries to your ATS/CRM, and keeping consultants fully briefed.

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She just got the job
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For In-House Talent Teams & RPO

Talent acquisition lives on consistency. Your PA fields hiring-manager updates, candidate questions, and internal referrals, booking screens and interviews into shared calendars. Routine status checks are answered promptly, and urgent escalations are routed correctly. AI handles repetitive follow-ups, collects availability, nudges for documentation, and keeps hiring workflows tidy—so your team focuses on stakeholder management and decision-making.

Handling Campaign Spikes & Job-Board Surges

When ads go live or roles trend, enquiries can flood in at once. AI scales instantly to answer simultaneous calls, pre-qualify candidates (location, eligibility, availability, key skills) and capture clean data. Your PA then steps in for high-value conversations—shortlisting, briefing, arranging same-day screens. You get speed and consistency at volume, with human reassurance where it matters.


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Reliable Front Desk for Bookkeepers and Compliance Firms Turning Dormant Candidates into Active Pipelines

Not every prospect progresses first time. AI can re-engage cold or inactive candidates with polite calls, SMS or email—checking status changes, sharing relevant new roles, or collecting updated CVs. When interest warms, your PA rebuilds the relationship and books the next step. It’s a simple, compliant way to revive pipeline and maximise the campaigns you’ve already paid for.



How Norango.ai Works for Your Team

Calls to your business line are answered by your dedicated PA team, trained on your brand, sectors and workflows. With AI support they can:

  • Book phone/video screens and interviews directly into your calendars
  • Pre-qualify candidates and capture requirements accurately in your ATS/CRM
  • Escalate urgent client briefs and contractor issues to the right consultant
  • Send confirmations, directions and reminders automatically (including time-zone handling)
  • Provide transcripts/summaries so consultants and hiring managers have full context

Key Benefits for Recruiters & Talent Teams

  • Real people front-of-house: professional, sector-savvy reception that feels in-house
  • No missed leads: AI scales during ad spikes and busy periods, logging every enquiry
  • Faster scheduling: instant booking, clear notes, fewer admin bottlenecks
  • Better candidate & client experience: proactive updates and consistent communication
  • Lower overheads: 24/7 coverage without extra headcount, backed by measurable reporting and GDPR-compliant processes

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AI recceptionist

Human-First Reception, Supercharged by AI


Our live PAs lead every conversation with empathy, accuracy and brand-perfect tone, while AI scales and streamlines in the background—capturing details, updating your ATS/CRM, sending confirmations and reminders, and re-engaging dormant candidates. The result is a front-of-house that feels in-house, with 24/7 reliability, full transcripts for accountability, and lower overheads than adding internal staff.

Switch to Norango.ai and save up to 50% on answering costs!

Try Norango.ai — 30-Day No-Obligation Evaluation

Discreetly divert your calls and compare us to your current provider — invisible to callers.

Includes 100 Live mins + 100 AI mins. Keep your number. We handle setup. Cancel anytime.


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Your Questions About Switching to Norango.ai, Answered

Thinking of moving from another answering service? This FAQ explains how Norango.ai compares to traditional providers, what makes our hybrid model unique, and how we make switching seamless.

Live PAs greet callers in your brand voice, qualify enquiries, and keep conversations moving. AI updates your ATS/CRM, sends confirmations, and ensures no lead is missed—especially out of hours.  

Yes. We schedule phone/video screens and interviews directly into shared calendars, handle time-zone differences, include meeting links (Teams/Zoom), and send reminders to reduce no-shows.   

We work with popular ATS/CRMs via links, email parsing, webhooks or API. Candidate notes, availability, and summaries are posted back so consultants and hiring managers have full context.

Absolutely. AI scales to answer concurrent calls, pre-qualifies candidates (location, eligibility, skills, availability), and routes hot leads to the live PA team for fast shortlisting.  

Yes. AI can run polite follow-ups by call/SMS/email to warm inactive talent pools and request updated CVs—under GDPR principles with opt-out handling, audit trails, and secure data practices.

Hybrid AI Receptionist Plans – Honest Pricing (from £99.95/month), No Missed Calls

  In recruitment, timing is everything. Every missed call could mean losing a candidate, missing out on a client brief, or falling behind a competitor. At Norango.ai, our pricing is clear and transparent — no hidden fees, no lock-ins, no surprises. Our Hybrid AI Receptionist Service blends 24/7 AI efficiency with the reassurance of highly trained UK-based live PAs who understand how to speak with candidates and clients alike. Calls are answered within seconds, whether it’s a jobseeker chasing an interview update or a client looking to fill a vacancy quickly. Unlike other services that hide their real costs or make you request a quote, we publish everything up front so you know exactly what’s included. Choose AI First for instant, cost-efficient coverage, or Live First for a human-led approach that builds relationships — either way, you’ll get reliable, professional call handling that keeps your agency one step ahead.

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