AI Receptionists for Transport & Logistics Services.

What is it?

Norango.ai provides a fully trained AI receptionist designed for logistics firms, courier services, delivery operators, haulage companies, and transport providers. It answers calls around the clock, books deliveries, provides ETA updates, logs driver instructions, and filters urgent calls to the right contact. Whether you're running a small dispatch team or managing national freight, the AI ensures your operations stay responsive and efficient.

Why it works for transport and logistics teams

In logistics, timing and communication are critical. Missed calls can delay collections, confuse customers, or create costly errors. Norango.ai makes sure every enquiry is handled instantly and clearly—whether it’s a customer chasing a delivery or a driver needing instructions. While your team stays mobile, the AI receptionist provides real-time updates, confirms bookings, and prevents bottlenecks.

It improves customer service, reduces call handling strain, and ensures urgent issues are escalated fast. All without the need for extra dispatchers or admin staff.

Tailored for couriers, fleets, and transport coordinators

For Courier and Delivery Services

Norango.ai answers incoming booking requests, confirms delivery slots, and provides package tracking info. It allows you to scale your service without adding headcount.

For Freight, Haulage, and Transport Companies

The AI handles customer updates, confirms collection windows, logs delays, and relays instructions to drivers when needed. You get better visibility and fewer missed calls.

For Taxi, Minibus, and Transport Operators

From booking pick-ups to coordinating group travel or shuttle services, your AI receptionist keeps your line open 24/7—so you never miss a fare or enquiry.

How it works

Incoming calls route to your AI receptionist, which is trained on your delivery zones, vehicle types, booking system, and escalation rules. It can schedule jobs, take delivery details, update clients, and forward critical calls. You’ll receive transcripts and summaries after every interaction, with full context and next steps.

Real benefits for your logistics operation

Norango.ai gives you the communication power of a full-time dispatcher—without the cost. It ensures every client call is answered, every route runs smoother, and every update gets through. While your drivers stay on schedule, your AI keeps your business connected, organised, and trusted by clients.

Book an Online Demo