Your Top Questions About Norango.ai Answered  

Norango.ai provides AI-powered virtual receptionists that handle inbound and outbound calls, book appointments, and qualify leads. It's like having a 24/7 receptionist without the overhead.

We’ll show you how Norango works, walk you through setup options, and answer any questions live.

You can book a free live demo with one of our team members here:

Book an Online Demo

The 20–30 minute online session includes:

• A full walkthrough of the AI receptionist in action
• Explanation of how call flows, bookings, and handoffs work
• Live example of how your business could use it
• Q&A session with one of our experts

Yes. Once you book the demo, we’ll ask a few questions to tailor the experience based on your sector (salon, clinic, restaurant, etc.). We’ll also show integrations that apply to your systems.

Yes, we offer a 14-day free trial with:

• 100 call minutes included
• Your own dedicated number
• AI receptionist set up with your real business info
• Option to integrate with your booking system (Cal.com, Google Calendar, etc.)

At the end of your trial, you can:

1. Choose a plan that suits your business needs
2. Keep your number and AI setup
3. Continue seamlessly—no need to reconfigure anything

If you don’t continue, everything is cancelled automatically—no fees, no hassle.

No. For standard setups using Google Calendar, Cal.com or similar tools, there are no additional setup fees. Advanced CRM or custom integrations may incur a one-time setup fee—this will be clearly explained during your demo.

No long-term contracts. All plans are available monthly with no lock-in.  Annual plans are covered by a 30 day money back guarantee. All plans require a 90 day notice of cancellation period.

Yes. We can either forward calls from your existing number or set up a new one with local area code options. If you're using a VoIP PBX like 3CX, we can integrate directly.

Absolutely. Our voice agents sound natural, friendly, and conversational. They’re trained to handle real customer interactions and can escalate to live agents where needed.

You have 3 options:

1. We provide a dedicated phone number (included)
2. Forward your existing number to our AI receptionist
3. Direct SIP trunk integration for VoIP and PBX setups (ideal for 3CX and FreePBX users)

We support:

• Google Calendar
• Cal.com
• Odoo (Community & Enterprise)
• CRMs like HubSpot, Zoho, Salesforce, Go High Level - Full list here
• PBX systems including 3CX, FreePBX, and SIP Trunks
• Custom APIs for advanced integrations

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No software installs required. Everything runs in the cloud. You’ll just provide access to your calendar or booking system during setup.

Yes. We can route calls through SIP trunks and work with most major VoIP providers, including:

• VoiceHost
• Twilio
• Zadarma
• Telnyx

We can also set call concurrency limits per plan (e.g. 2, 5, 10 channels) and record calls if your provider supports it.

Yes. If you’re using Google Calendar, Cal.com, or another supported system, the AI can:

• Check real-time availability
• Offer limited time/date options
• Book confirmed appointments directly into your calendar
• Handle double bookings and combined services

We have fallback systems:

• The AI will politely ask for clarification
• If still unclear, the call is transferred to a live receptionist (if enabled)
• Call transcripts are logged for review

Yes. Each call includes:

• Full transcript
• Call recording (if enabled)
• Analytics dashboard showing volumes, durations, missed calls, handoffs, and more

All software updates and voice model improvements are handled automatically by our team. There’s no maintenance required on your end.

Yes. We can import your FAQs, pricing, and booking logic so the AI responds with your exact business information. You can update this anytime via our support team or self-serve portal (depending on plan).