Representing Your Tech Business
In IT and SaaS, every enquiry could be a sales lead, a renewal, or a critical support request. Clients and prospects expect instant, knowledgeable responses that reflect the reliability of your service. Our live, UK-based PAs answer as your front desk—handling enquiries, booking demos, logging support issues, and keeping users informed. AI works in the background, updating your CRM, sending confirmations, and scaling during product launches or support spikes, so your reputation for responsiveness never slips.
Why First Impressions Convert Users
The first conversation often decides whether a prospect books a demo or looks elsewhere. Whether it’s a CTO exploring enterprise software or an SME seeking IT support, a human greeting builds confidence from the start. Your dedicated PA follows your brand voice and technical guidelines, ensuring callers feel they’re speaking to a competent, professional team. AI ensures no enquiry is lost, follow-ups are scheduled, and after-hours support remains consistent, giving users a seamless experience.
Live PAs Powered by AI Efficiency
Your PA focuses on clarity, empathy, and brand-perfect tone; AI manages repetitive admin and scales instantly when volumes surge. Together they create a smooth customer journey: natural conversations up front, accurate data capture and instant confirmations behind the scenes. During product rollouts, marketing pushes, or system outages, AI can answer calls concurrently, log key details, and escalate urgent issues to the live team for immediate attention.
For IT Providers, SaaS Platforms & Tech Startups
From first demo request to post-sale support, we keep your pipeline moving. Your PA qualifies leads, schedules calls for your sales team, and triages support issues. Sensitive client matters—renewals, downtime, billing queries—are handled with care. AI supports by sending meeting links, confirmations, and reminders, updating your CRM and ticketing systems in real time, so your team always has context
Handling Launch Spikes Without Missed Calls
When new products launch or updates go live, call volumes can skyrocket. AI scales instantly to handle simultaneous enquiries, capturing details like company size, requirements, or technical issues. Your PA then prioritises high-value conversations, ensuring no lead, renewal, or urgent support case is left behind. You get speed and scalability, with the reassurance of a real person where it counts.
Reviving Cold Leads & Expanding Adoption
Not every trial converts on the first attempt. AI can re-engage prospects with polite follow-ups—checking in after a demo, sharing new feature updates, or offering fresh trial extensions. Once interest is renewed, your PA takes over, building the relationship and booking the next step. It’s a simple way to revive pipeline and increase adoption without straining your sales team.
Human-First Reception, Supercharged by AI
Norango.ai isn’t just more affordable — it’s more productive in every measurable way.
Our live PAs lead conversations with empathy and professionalism, while AI works invisibly to scale and streamline. From qualifying SaaS leads to managing urgent IT support calls, AI ensures efficiency while humans deliver reassurance. The result is a reception that feels like part of your team, with 24/7 reliability, clear reporting, and lower overheads than building in-house.
How Norango.ai Works for IT & SaaS
Calls to your business line are answered by your dedicated PA team, trained on your products, processes, and support workflows. With AI support they can:
- Capture and qualify leads for demos or trials
- Triage support calls and escalate urgent issues
- Send confirmations, reminders, and meeting links automatically
- Update your CRM and support tickets in real time
- Ensure 24/7 availability with transcripts for accountability
Every interaction is recorded and documented, giving your sales and support teams the full picture.
Switch to Norango.ai and save up to 50% on answering costs!
Try us free for 30 days (worth £189.95). Discreetly divert your calls, invisible to callers, and compare us side by side with your current provider.
✅ 100 Live Receptionist minutes + 100 AI Voice minutes included
✅ Keep your number — we handle setup
✅ Cancel anytime, no risk
After 30 days, we show your real savings. You decide.
Nothing to lose - everything to gain.
Your Questions About Switching to Norango.ai, Answered
Considering leaving your current answering service? This FAQ outlines how Norango.ai outperforms traditional providers, why our hybrid model of live receptionists supported by AI is different, and how we make the switch simple, fast, and stress-free.
Yes. We can usually port your number or set up a discreet divert so callers notice no change while we complete the move.
Set-up is fast. Once we have your greeting, workflows and routing, we can start answering while any number porting completes in the background.
You get a live, UK-based receptionist team for empathy and brand tone, supported by AI for instant pickup, overflow, accurate notes and 24/7 reliability.
Yes. We capture and pass data into your CRM, helpdesk or calendar, send confirmations/reminders, and provide transcripts so your team has full context.
Transparent, flexible plans with no hidden fees. You pay for usage, can scale up/down as needed, and there’s no disruption to callers during the switch.
Hybrid AI Receptionist Plans – Honest Pricing (from £99.95/month), No Missed Calls
At Norango.ai, we believe great service starts with honest, transparent pricing – no hidden fees, no nasty surprises. Our Hybrid AI Receptionist Service combines the efficiency of 24/7 AI call handling with the reassurance of highly trained UK-based live agents who step in whenever needed, ensuring every call is answered within seconds. Unlike other providers who hide their real costs or make you jump through hoops to get a quote, we show you exactly what’s included in every plan from the start. Whether you choose AI First for maximum efficiency and lower running costs, or Live First for a personal, culturally aware touch, you’ll always know exactly what you’re getting – fast, professional call handling that fits your priorities and your budget.
