AI Receptionist UK — Always On, Always Professional
For over 15 years, Norango has been the trusted choice for businesses that demand reliability, professionalism, and real results. Our intelligent AI receptionist service ensures every call is answered instantly, every lead is captured, and your business never misses an opportunity—24 hours a day, 365 days a year.
What is AI Reception?
An AI Receptionist is a virtual agent powered by advanced voice technology that answers your business calls with natural, human-like conversation. Unlike traditional answering machines or basic IVR systems, our AI understands context, responds intelligently to questions, and takes meaningful action—from booking appointments to capturing detailed messages.
At Norango, we've refined AI reception to deliver the perfect balance of efficiency and quality. Our system handles routine enquiries with speed and precision, while seamlessly escalating complex or sensitive calls to our experienced UK-based team when needed. The result is a reception service that combines the best of technology and human expertise, ensuring every caller receives the attention they deserve.
Experience the Future of Innovation in Every Interaction
Instant, Intelligent Call Handling
When a call comes in, your AI Receptionist answers immediately—no hold music, no delays, no frustration. It greets the caller professionally in your company's name, understands their needs through natural conversation, and takes the appropriate action. Whether that's booking an appointment, taking a detailed message, answering a common question, or transferring to the right person, the AI handles it all with confidence and clarity.
Our AI uses advanced natural language processing to understand not just the words a caller says, but the intent behind them. It recognizes UK accents and regional dialects, adapts to conversational nuances, and responds in a warm, professional tone that reflects your brand. Most callers don't realize they're speaking to an AI until they're told—and many are genuinely impressed when they find out.
See Our Price Plans
Seamless Appointment Booking & Calendar Management
One of the most powerful capabilities of Norango's AI Receptionist is its ability to manage your calendar in real-time. The system integrates directly with Google Calendar, Microsoft Outlook, and other popular scheduling tools, checking your live availability and booking appointments on the spot. There's no back-and-forth, no double-bookings, and no manual data entry—just instant confirmation and automated reminders sent to both you and your client.
If a client needs to reschedule or cancel, the AI handles that too, updating your calendar and sending new confirmations automatically. This level of automation not only saves you hours of administrative work but also ensures your schedule is always accurate and up to date.
Start a 30-Day Free Trial Worth £209.95
Accurate Message Taking & Lead Capture
Every call is an opportunity, and our AI ensures you never miss one. When a caller leaves a message, the AI captures all the essential details—name, company, phone number, email, and the reason for their call—in a structured, easy-to-read format. The message is then sent to you instantly via email, SMS, or directly into your CRM, so you can follow up quickly and professionally.
For businesses focused on lead generation, the AI can also qualify new enquiries by asking custom questions. It gathers the information your sales team needs to prioritize high-value prospects, ensuring your time is spent on the leads that matter most.
AI receptionist pricing
Key Capabilities at a Glance
24/7 Availability
Your AI Receptionist never sleeps, never takes a break, and never calls in sick. Calls are answered instantly, every time—whether it's 3 AM on a Sunday or a bank holiday.
Natural Language Understanding
Advanced AI technology allows your receptionist to understand context, handle interruptions, and respond conversationally—just like a human would.
Multilingual Support
Serve international customers effortlessly. Our AI can switch languages mid-conversation and handle calls in over 30 languages, including Spanish, French, German, Polish, and Mandarin.
CRM & Calendar Integration
Connects seamlessly with the tools you already use—Google Calendar, Outlook, Salesforce, HubSpot, and more—ensuring your data is always synchronized.
Real-Time Transcripts & Analytics
Every call is transcribed and logged, giving you complete visibility into call volumes, common queries, and AI performance. Use these insights to optimize your service and identify trends.
Intelligent Call Routing
Based on the caller's needs, the AI can transfer calls to specific team members, departments, or voicemail boxes—ensuring every enquiry reaches the right destination.
Who Benefits from AI Reception?
Norango's AI Receptionist is trusted by businesses across the UK, from solo entrepreneurs to multi-site operations. It's particularly valuable for:
Trades & Home Service Workers
Such as plumbers, electricians, and builders who can't always answer the phone but can't afford to miss emergency callouts or quote requests.
Property Management & Estate Agencies
Where viewing bookings, tenant enquiries, and maintenance requests need to be handled promptly and professionally.
Legal & Accountancy Services
Solicitors, accountants, and consultants who need to screen calls and book consultations without interrupting billable work.
Health, Medical & Wellness
Private clinics, including GP surgeries, dental practices, and salons that rely on efficient appointment booking and patient communication.
How Much Does an AI Receptionist Cost?
Norango's AI Receptionist UK service starts at just £69.95 per month for 60 AI minutes, with no setup fees and no contracts. Additional AI minutes cost £0.50 each, and if you need live agent support, those minutes are available at £1.20 each. Every plan includes a UK phone number, CRM integration, real-time transcripts, and multilingual support.
Compared to hiring an in-house receptionist—which typically costs £35,000 to £40,000 per year—an AI receptionist saves you over 95% while providing better coverage, zero downtime, and instant scalability.
One Norango AI Receptionist
Gives you unmatchable performance
3K +
Calls per day
0%
Missed Calls
2
Seconds Wait Time
Complete caller satisfaction: No queues, no hold music, no wasted time just immediate response, 24 hours a day, 365 days a year.
Why Choose Norango?
For over 15 years, Norango has been delivering professional call handling services to businesses across the UK and internationally. Our loyal, articulate UK-based team has built lasting client relationships, while our advanced AI reception and flexible hybrid solutions ensure every call is answered—your way.
We don't just provide technology; we provide a managed service. Our team handles the setup, trains the AI to match your business, and continuously optimizes performance. You don't need technical expertise or hours of configuration—just tell us how you want your calls handled, and we'll make it happen.
Whether you choose AI-first with human escalation, live-first with AI overflow, or a fully customized hybrid approach, you'll have the confidence that comes from working with a partner who's been perfecting call handling for over a decade. Looking for Live Receptionist 24-7?
Client Testimonial
" This is the best call centre I’ve ever used. They are extremely professional, accommodating and efficient. They listen to their clients needs and go the extra mile to make sure their service suits your requirements . The call centre staff are fantastic and polite. I would highly recommend using them for both price and service. "
We are Proud to be Trusted by these Fine Brands
AI Receptionist UK: Your Questions Answered
Norango's AI Receptionist service starts at just £69.95 per month for 60 AI minutes, with no setup fees and no contracts. Additional AI minutes cost £0.50 each, and if you need live agent support, those minutes are available at £1.20 each. Every plan includes a UK phone number, CRM integration, real-time transcripts, and multilingual support. Compared to hiring an in-house receptionist—which typically costs £35,000 to £40,000 per year—an AI receptionist saves you over 95% while providing better coverage, zero downtime, and instant scalability.
Yes. Our hybrid model means that when a call requires human judgement, empathy, or complex problem-solving, the AI seamlessly transfers to our live UK team. The handoff is instant and professional, and the agent receives full context from the AI conversation so the caller never has to repeat themselves. You get the efficiency of AI with the reassurance of human backup.
Absolutely. Our AI uses advanced natural language processing to understand context, handle interruptions, and respond conversationally. It recognizes UK accents and regional dialects, and adapts its tone based on the caller's sentiment. Most callers don't realize they're speaking to AI until they're told—and many are genuinely impressed when they find out.
Our AI receptionist supports over 30 languages, including Spanish, French, German, Italian, Portuguese, Polish, Romanian, Bulgarian, Mandarin, Hindi, and Arabic. It can switch languages mid-conversation based on the caller's preference, making it perfect for businesses with international customers.
Most clients are live within 48 hours. Our team handles all the setup—call scripts, calendar integration, CRM connection, and AI training. You just need to provide some basic information about your business and how you want calls handled. No technical knowledge required.
Yes. You can either forward your existing number to your new AI receptionist, or we can provide you with a new UK number at no extra cost. Call forwarding is simple and takes just a few minutes to set up.
If you use more than your plan's included minutes, you'll simply be charged for the extra usage based on your plan tier. There are no penalties or surprise fees—just transparent, pay-as-you-go pricing. Essential Hybrid customers pay £0.50/min for additional AI minutes and £1.20/min for live agent minutes. Premier Hybrid customers pay £0.35/min for AI and £1.10/min for live agents. Signature Hybrid customers pay £0.30/min for AI and £1.00/min for live agents. We'll also notify you if you're approaching your limit so you can upgrade your plan if needed.
There are no contracts. You can cancel anytime with no penalties or fees. We believe in earning your business every month, not locking you in. That said, most of our clients stay with us for years because the service pays for itself many times over.
Your free trial includes 100 AI minutes and 100 live agent minutes—worth £209.95. This gives you a full month to test the service with real calls and see the results for yourself. No credit card is required to start, and there's no obligation to continue. At the end of 30 days, you'll receive a performance report and can choose the plan that fits your business or walk away with no questions asked.
Yes. The AI integrates directly with Google Calendar, Microsoft Outlook, and other popular scheduling tools. It checks your live availability, books appointments in real-time, and sends automated confirmations to both you and your client. It can also handle rescheduling and cancellations, keeping your calendar perfectly synchronized.
Ready to experience the future of call handling?
See how Norango's AI Receptionist can transform your business. Activate your £209.95 free trial today and discover what it's like to never miss a call again—no credit card required, no contracts, no risk.
