Michael Relf Never Miss a Lead Again: How AI Answering Services Are Revolutionizing Small Busines The challenges of traditional call handling for small and medium-sized businesses (SMBs) are significant. Hiring a full-time receptionist involves not just a salary, but also benefits, training, and o...
Michael Relf The AI Revolution in Insurance: How Leading Companies Are Transforming Customer Service The insurance industry is undergoing a massive digital transformation, and at the center of it all is conversational AI. Advanced chatbots and virtual assistants are making insurance more accessible, ...
Michael Relf What Percentage of My Calls Could Be Handled by AI as Opposed to Live Agents? If you’ve ever wondered how much of your incoming call traffic could be automated without sacrificing service quality — you’re not alone. Businesses of every size are asking the same question as AI re...
Michael Relf How Much Does an AI Receptionist Really Cost Compared to a Live Answering Service? The Real Cost of Keeping Every Call Answered Every missed call is a missed opportunity — and when you add up lost customers, wasted time, and staff interruptions, it quickly becomes clear why professi...
Michael Relf Top 10 Business Tasks You Can Automate with AI Voice Agents In today's fast-paced business environment, organisations are constantly seeking innovative ways to enhance efficiency, reduce costs, and improve customer experiences. One of the most transformative t...
Michael Relf The Ultimate Guide to Handling TV Advertising Call Spikes with Norango AI Introduction In the dynamic world of UK television advertising, a successful campaign can be a double-edged sword. The thrill of a prime-time advert driving a surge of customer enquiries is often temp...
Michael Relf AI Telephone Answering for Consultancy Businesses: Never Miss a Lead Again Why Consultancy Firms Need Smarter Call Handling In consultancy, every missed call is a missed opportunity — a lost client, a competitor gaining ground, or a project slipping away. Yet many consultanc...
Michael Relf AI Telephone Answering — The Future of Virtual Reception The Reception Revolution Has Begun The way businesses handle calls is changing forever. Gone are the days when being “open for business” meant having a person behind a desk answering the phone from 9 ...
Michael Relf AI Telephone Answering Service? How Hybrid Services Are the Answer The Call-Handling Dilemma Every Business Faces For decades, businesses have relied on traditional call answering services — friendly human operators taking messages and forwarding calls. But today’s c...
Michael Relf The Consultant’s Dilemma: How to Maximise Billable Hours and Still Never Miss a Client Call As a consultant in the UK, your most valuable asset is your time. Every hour spent on non-billable administrative tasks is an hour not spent delivering expert value to your clients, developing your bu...
Michael Relf AI Telephone Answering for Consultants — How Norango.ai Transforms Client Communication In consultancy, every missed call is a missed opportunity . Whether you’re an independent project manager, financial advisor, or technology consultant, your clients expect responsiveness, professional...
Michael Relf Mission-Critical 24-Hour Call Answering for Emergency Contractors When emergencies happen, your clients need answers — not voicemail. Whether you manage an alarm monitoring company , run an IT support helpdesk , or operate a breakdown and repair service , reliabilit...