Michael Relf Survival Through Automation: Why UK Small Businesses Are Turning to AI Voice Agents The UK’s economic climate in 2025 has become a perfect storm for small business owners. Faced with rising payroll taxes, sharply increased wage mandates, and a growing tangle of employment legislation...
Michael Relf How Restaurants Can Benefit from Norango.ai’s AI Receptionist In the fast-paced world of hospitality, missed calls mean missed bookings—and for restaurants, every unanswered ring can be the difference between a full house and empty tables. Norango.ai’s 24/7 Call...
Michael Relf Smarter Outreach, Stronger Connections: How Norango.ai Transforms Follow-Ups Every business knows the first conversation is only the beginning. The real magic unfolds in the follow-up—confirming appointments, checking in post-service, or re-engaging quiet leads. But when the d...
Michael Relf Qualifying Leads from Social Media, Newsletters & Web Enquiries with Norango.ai In 2025, letting a potential customer slip through the cracks isn’t an option—whether they reach out through social media, email newsletters, or your website’s contact form. The real challenge is sepa...
Michael Relf AI Voice Surveys for Small Businesses: How Norango.ai Helps You Understand Your Audience Small businesses need insights just as much as big corporations do, but traditional surveys are expensive, slow, and often fall flat. With Norango’s AI Outreach Services , you get fast, cost-effective...
Michael Relf Every Oak Starts as an Acorn: The Dos and Don’ts of Starting a Small Business Some of the world’s biggest companies began life in garages and spare rooms. Jeff Bezos stacked books in his Seattle garage before Amazon became the “everything store.” Larry Page and Sergey Brin ran ...
Michael Relf Receptionist Cost vs AI Virtual Receptionist UK (2025) As UK businesses look to modernise call handling, one of the most common questions decision-makers ask is: “How does receptionist cost compare with AI virtual receptionist pricing?” Understanding thes...
Michael Relf Choosing the Right Outsourced Contact Centre: On-Shore vs Off-Shore Choosing the Right Outsourced Contact Centre Outsourcing your contact centre is one of the most important decisions you can make as a business owner. It isn’t just about answering calls — it’s about h...
Michael Relf The 10 Pitfalls of Hiring Staff in 2025 Hiring can be the right move—just not always the first move. In 2025, small teams face tighter budgets, faster customer expectations, and a thicket of compliance. Before you add headcount, watch out f...
Michael Relf How Winter Weather Freezes Business Operations: A Guide to Thawing Your Call Volumes Winter brings more than just picturesque snowfalls and holiday cheer. For businesses across numerous sectors, it ushers in a perfect storm of operational challenges. As temperatures drop, call volumes...
Michael Relf Why Law Firms are Switching to AI Receptionists: 7 Benefits of Automating Your Legal Intake In the fast-paced legal world, every missed call can be a missed opportunity. For growing law firms, managing the front desk while providing excellent client service is a constant challenge. The tradi...
Michael Relf How AI Receptionists Are a Game Changer for Hairdressing Salons In today's competitive market, hairdressing salons are navigating a perfect storm of rising operational costs, a persistent shortage of skilled staff, and the constant pressure to deliver an exception...
