Michael Relf 24/7 Telephone Answering Service: Is It Worth the Investment? In a world that never sleeps, can your business afford to? The traditional 9-to-5 workday is becoming a relic of the past. Customers expect to be able to reach businesses at their convenience, not jus...
Michael Relf What Makes a Great Telephone Answering Service Provider? Lessons from 15+ Years" In today’s fast-paced world, it’s common for businesses to switch suppliers regularly in search of better prices or new features. Yet many of Norango’s clients have remained with us for five, ten, eve...
Michael Relf You Never Get a Second Chance to Make a First Impression First impressions happen in seconds. Whether it’s the moment someone walks through your door, lands on your website, or picks up the phone to call, that initial experience shapes how they view your bu...
Michael Relf How a Telephone Answering Service Puts You Ahead of the Competition In today’s competitive marketplace, it’s not just your product or service that sets you apart — it’s the way you handle your customers. Every phone call is an opportunity to create a positive impressi...
Michael Relf How a Telephone Answering Service Stops You from Missing Calls Missed calls mean missed opportunities. Whether it’s a new customer making their first enquiry, an existing client needing support, or a potential high-value contract, every unanswered call can cost y...
Michael Relf How a Telephone Answering Service Can Give Your Small Business a Big Company Image First impressions count. Whether someone discovers your business online, through a referral, or by spotting your sign on the high street, chances are the next step they’ll take is to pick up the phone...
