Michael Relf Outsourced Reception vs AI Reception: Human Touch or Hybrid Intelligence? The Reception Dilemma: People or AI? Every business relies on first impressions — and for most, that starts with a phone call. For years, outsourced reception services and other live answering provide...
Michael Relf Virtual Receptionist Script — Crafting the Perfect First Impression When a customer calls your business, that first “Hello” sets the tone for everything that follows. Whether they’re booking an appointment, asking a question, or making a complaint, the way your recept...
Michael Relf Calculate Your True Call Handling Costs: Free AI vs In-House Comparison Tool Running a call centre or managing customer service operations in 2025 means facing a critical decision that directly impacts your bottom line. Should you continue employing in-house receptionists and ...
Michael Relf Empower Your Sales Engine: How Norango.ai’s HubSpot Integration Transforms Your Business In today’s competitive market, every lead is vital. For businesses that rely on HubSpot to manage their sales and customer relationships, the gap between a phone call and a logged interaction can be t...
Michael Relf Unlock the Full Power of Salesforce: Introducing Norango.ai’s AI Receptionist Integration Salesforce is the heart of your customer relationships, but are you feeding it the lifeblood it needs to thrive? Every phone call that isn’t instantly logged, every lead that sits in a notebook, and e...
Michael Relf Stop Scheduling, Start Working: Automate Your Bookings with Norango.ai and Google Calendar Tired of the back-and-forth emails and phone calls just to schedule a single appointment? For busy professionals, managing a calendar can feel like a full-time job. Every minute spent coordinating ava...
Michael Relf Revolutionize Your Shopify Store with Norango AI: The Complete Guide to E-Commerce Automation In the fast-paced world of e-commerce, providing exceptional customer service is no longer a luxury but a necessity. Shopify store owners are constantly seeking innovative ways to enhance customer exp...
Michael Relf Beyond the Answering Service: Building a Unified Customer Experience with the Norango.ai Ecosystem In the modern business landscape, your technology stack is the backbone of your operations. You’ve carefully selected best-in-class applications to manage your customer relationships (CRM), power your...
Michael Relf Beyond the Voice: Why Your AI Receptionist Is Only Half the Equation In the race to embrace artificial intelligence, businesses across the UK are turning to AI receptionists, captivated by the promise of a flawless, 24/7 voice that never misses a call. The appeal is un...
Michael Relf The End of the Line for Traditional Call Centres? How Norango AI Is Revolutionising Customer Service in the UK The British call centre industry is at a tipping point. For decades, it has been a cornerstone of customer service, but a perfect storm of economic pressures, technological advancements, and evolving ...
Michael Relf How an AI Receptionist Can Revolutionise Your UK Healthcare or Dental Practice In the fast-paced world of healthcare and dentistry, every missed call can be a missed opportunity for patient care. UK-based practices, from GP surgeries to dental clinics, are constantly juggling pa...
Michael Relf AI Receptionist for Legal & Accountancy: Never Miss a Billable Hour In the legal and accountancy professions, time is money. Every missed call could be a potential new client or a critical update on an existing case. Yet, the constant interruption of phone calls can d...