If you’re searching for Moneypenny AI pricing, you’re probably trying to answer one simple question:
Is Moneypenny’s AI voice agent good value for money — and how does it compare to Norango.ai's AI receptionist services?
Moneypenny is a well-known and highly regarded UK telephone answering provider, and in recent months they’ve introduced an AI Voice Agent as part of their offering. However, once businesses look closely at the pricing structure, many start searching for Moneypenny AI alternatives.
This page breaks down Moneypenny’s published AI pricing, explains the real costs involved, and compares it directly with Norango.ai, a fully managed AI receptionist service built specifically for UK businesses.
What Is Moneypenny’s AI Voice Agent?
Moneypenny’s AI Voice Agent is designed to:
- Answer calls
- Qualify enquiries
- Route callers
- Handle FAQs
- Pass calls to live receptionists** or internal teams
However, unlike modern AI-first Hybrid platforms (blending Ai with live receptionists), Moneypenny’s AI service cannot be purchased on its own as it requires you to hold a second subscription for their live voice service.
According to Moneypenny’s official documentation, their AI Voice Agent:
**Requires a Telephone Answering subscription starting at: £160/month.
- Has a one-time setup fee (£250)
- Bills calls under the answering service, not the AI allowance
-
Uses per-call pricing, not per-minute billing
This structure is at the core of why businesses begin comparing alternatives.
Moneypenny AI Pricing: The Real Monthly Costs
Moneypenny’s Assist Plan pricing (excluding VAT) is published as follows:
| Monthly Calls | Monthly Cost |
| 50 calls | £99 |
| 100 calls | £179 |
| 250 calls | £399 |
| 500 calls | £699 |
| 750 calls | £899 |
| 1,000 calls | £1,150 |
| 1,500 calls | £1,650 |
| 2,000 calls | £2,100 |
| 3,000 calls | £3,000 |
Additional calls are charged at £1.10–£2.20 per call, depending on volume
Important:
These prices:
- Exclude VAT
- Exclude international and premium number transfers
- If live agent hand-off required sit on top of an answering service subscription (add £160/month)
- 24/7 live hand-off add £75/month
This is why many searches for “Moneypenny AI pricing” quickly turn into “Moneypenny AI too expensive” or “Moneypenny AI alternatives”.
Why Per-Call AI Pricing Becomes Expensive Fast
Per-call pricing sounds reasonable — until you look at real call behaviour.
One customer enquiry can involve:
- Initial AI greeting
- Follow-up clarification
- Booking or routing
- Transfer attempt
Each of these interactions can count as a separate billable call.
This means:
- Costs spike during busy periods
- Marketing campaigns become risky
- Monthly invoices are unpredictable
This is one of the main reasons UK businesses now search for AI receptionist pricing per minute, rather than per call.
Norango.ai vs Moneypenny AI: A Different Pricing Model
Norango.ai was built as a standalone AI receptionist platform, not an add-on to traditional answering services.
Instead of charging per call, Norango.ai uses:
- Per-minute billing
- Clear monthly allowances
- Predictable overage rates
- No mandatory receptionist subscription
- ONE MONTHLY BILL
You can see full pricing here:
👉 https://www.norango.ai/prices
Cost Comparison: Moneypenny AI vs Norango.ai
Using the same call volumes, the cost difference becomes clear:
- At 500–750 calls per month, Moneypenny typically costs £699–£899 + VAT
- At 1,000+ calls, costs exceed £1,150–£3,000 per month
For the same usage, Norango.ai delivers:
- Lower total monthly cost
- No per-call penalties
- Hybrid AI + human handling included
- Transparent billing
A full breakdown is available here:
👉 https://www.norango.ai/cost-comparison
AI Receptionist Capability: Beyond Price
Businesses comparing Moneypenny AI vs Norango.ai often discover that cost isn’t the only difference.
Norango.ai includes:
- AI receptionists trained on your business
- 24/7 answering (no voicemail)
- Intelligent call routing
- Live agent hand-off when needed
- CRM & calendar integrations
- Call transcripts and analytics
- UK numbers, UK voices, UK support
Learn more here:
👉 https://www.norango.ai/ai-receptionist-uk
Why Businesses Searching for “Moneypenny AI Pricing” Are Switching
Most businesses don’t start by looking for a new provider.
They start by looking for clarity.
And that search often begins with:
“How much does Moneypenny AI actually cost?”
When they see:
- Per-call billing
- Mandatory add-ons
- Rising monthly spend
They begin comparing modern AI receptionist platforms — and that’s where Norango.ai stands out.
You can even test it without risk:
👉 https://www.norango.ai/30-day-free-trial
Final Takeaway: Is Moneypenny AI Worth It?
Moneypenny’s AI Voice Agent may work for very low-volume use cases, but for growing UK businesses, the pricing model quickly becomes restrictive and expensive.
Norango.ai offers:
- Lower, predictable costs
- AI-first architecture
- Fully managed onboarding
- A future-proof alternative to per-call AI billing
That’s why more businesses searching for Moneypenny AI pricing are ending up here.