Michael Relf Norango Hybrid: Every Call Answered Within 3 Rings — Guaranteed Norango Hybrid: Every Call Answered Within 3 Rings — Guaranteed Missed calls cost money. Whether it's a new enquiry, a returning customer, or a sales opportunity, if no one picks up — they’re gone. Th...
Michael Relf The End of Hold Music: How Norango.ai Is Redefining Customer Experience The End of Hold Music In a world where every missed call could mean lost revenue, customer frustration, or a missed opportunity, businesses can no longer afford to let calls go unanswered. That’s wher...
Michael Relf AI Receptionists vs. Live Agents: Cost, Coverage & Customer Experience The Reception Revolution: Humans Are No Longer the Default Receptionists have always been the front line of customer communication — answering calls, booking appointments, and managing first impressio...
Michael Relf How AI Voice Handles Appointment Booking, Lead Capture, and More AI Voice Is More Than Just Call Answering The days when a receptionist was only there to pick up calls and take messages are long gone. Today, AI voice agents like Norango.ai not only answer calls but...
Michael Relf Virtual Receptionist Scripts: Why AI Outperforms Manual Call Handling Why Scripts Still Matter — Even in the Age of AI Whether handled by a human or an AI, every great receptionist call begins with a strong script. It sets the tone, ensures consistency, and helps manage...
Michael Relf The Complete Guide to AI Virtual Receptionists for UK Businesses Never Miss a Call, Booking, or Sale Again In a business climate where customer expectations are immediate and unforgiving, a missed call can mean a missed opportunity — or worse, a lost customer. Whet...