Telephone Answering Services for UK Businesses
At Norango, we’ve been providing UK telephone answering services for over two decades, ensuring your calls are answered promptly, professionally, and in your business name. Whether you’re a small company needing help during busy hours or a national brand requiring full 24/7 call handling, our team acts as your trusted front desk.
Our service means no missed calls, no lost customers, and no stress — just seamless communication delivered by trained receptionists supported by cutting-edge AI.
Why Choose Norango’s Telephone Answering?
✔ Real People, Real Conversations
Your callers always reach a friendly, UK-based receptionist who answers exactly as your team would.
✔ 24/7 Availability
From daytime overflow to out-of-hours support, we keep your business open around the clock — ideal for healthcare, trades, and property services.
✔ AI-Powered Efficiency
Behind every live agent, our AI technology routes, logs, and prioritises messages instantly — combining human warmth with digital precision.
✔ Tailored Call Handling Scripts
We greet, qualify, and message exactly to your preferences. Whether it’s sales, support, or emergencies, every call is handled professionally.
✔ Affordable, Scalable Plans
Our transparent pricing starts from just £99.95/month — with flexible minute bundles and live chat add-ons available.
Out-of-Hours & Overflow Call Handling
Never miss a call again — even when your office is closed. Our 24-hour call centre service captures every opportunity, takes urgent messages, and can dispatch alerts via SMS or email instantly. For businesses that can’t afford downtime, Norango keeps your lines open day and night.
Hybrid Reception: Human + AI
Prefer a modern, cost-efficient solution? Our hybrid approach blends live receptionists with AI voice assistants that sound entirely human. Routine calls, bookings, and FAQs are handled automatically — while complex or VIP enquiries are transferred to our experienced team.
This delivers up to 70% cost savings without compromising quality or customer experience.
Trusted by UK Businesses Since 2000
From solicitors and estate agents to electricians and healthcare practices, hundreds of UK businesses trust Norango to manage their calls. We operate 24/7, maintain strict confidentiality, and provide clear call logs, recordings, and analytics with every plan.
Get Started in Minutes
Start your telephone answering service today and experience the difference a professional front desk makes.
✅ Free setup
✅ 30-day trial
✅ Cancel anytime
Start your 30-day free trial now or call us on 0800 018 2838.
Top questions answered
In this section, you can address common questions efficiently.
A telephone answering service ensures all business calls are handled by trained receptionists, taking messages, booking appointments, and transferring calls in your company’s name.
Yes, Norango offers 24-hour telephone answering and out-of-hours call handling, ensuring your business never misses a call.
Absolutely. We offer a 30-day free trial so you can test Norango’s telephone answering service with no obligation.
