Telephone Answering & Call Handling Prices
We believe professional telephone answering and call handling services should be clear, reliable, and great value. Our plans are designed to suit businesses of all sizes — from solo professionals to growing companies handling hundreds of calls each month. All plans include UK-based receptionists, professional call answering in your company name, message taking, transfers, overflow and out-of-hours support options. Choose the plan that fits your business, or speak to us for a tailored solution.
What's Included in Every Plan
No matter which plan you choose, you’ll receive the same high standard of professional telephone answering and call handling services — with everything you need to keep your business connected and your callers cared for.
Every plan includes:
- 24/7/365 Day Cover – We answer your calls around the clock, including evenings, weekends, and bank holidays.
- UK-Based Professional Receptionists – Trained to answer in your business name and follow your instructions precisely.
- Instant Message Delivery – Messages sent to you immediately by email or SMS.
- Script Updates & Instruction Changes – We’ll adjust your call handling scripts whenever your requirements change, at no extra cost.
- Integration with Your CRM – We can connect with your existing CRM to ensure call information and messages flow seamlessly into your systems.
-
Call Transfers & Overflow Handling – Calls can be transferred to your team or held securely when you’re unavailable.
No Contract, No Cap-X, Cancel Anytime.
At Norango we believe in keeping things simple and transparent. There’s no long-term contract, no upfront capital expenditure, and no hidden catches — just a flexible, fully managed service that grows with your business. You’re free to cancel at any time, giving you complete control and peace of mind. This approach isn’t new for us — many of our clients have been with us on these same flexible terms for over 20 years, starting as one-person operations and growing into thriving companies. Whether you’re trialing our service for the first time or scaling up rapidly, you can get started without financial risk and adapt your plan whenever your needs change.
Essential Hybrid
60 Ai minutes included
Additional Ai usage: 40p per minute
Live Agent time: £1.20p per minute
Perfect for smaller, start-up businesses or those new to professional call handling.
Start Now
- Cover 24/7/365
- Instant message delivery
- Non-Geographic UK Number
- Calendar integration Cal.com/Google
- CRM integration (Hubspot, Salesforce, Zoho)
- Dashboard, stats, transcripts
- Multilingual
Premier Hybrid
300 Ai minutes included
Additional Ai usage: 35p per minute
Live Agent time: £1.10 per minute
Ideal for growing businesses needing a little more support. Includes all Essential features.
Start Now- Cover 24/7/365
- Instant message delivery
- Non-Geographic UK Number
- Calendar integration Cal.com/Google
- CRM integration (Hubspot, Salesforce, Zoho)
- Dashboard, stats, transcripts
- Multilingual
Signature Hybrid
750 Ai minutes included
Additional Ai usage 30p per minute
Live Agent Time: £1.00 per minute
A popular choice for established businesses handling higher call volumes.
Start Now- Cover 24/7/365
- Instant message delivery
- Non-Geographic UK Number
- Calendar integration Cal.com/Google
- CRM integration (Hubspot, Salesforce, Zoho)
- Dashboard, stats, transcripts
- Multilingual
1000's of companies have used Norango to grow their businesses.
Join us and make your company a better place.