AI Call Answering Service in the UK - For Smarter British Businesses
Never miss another call. Norango.ai answers every call instantly, 24/7 — no voicemail, no interruptions. UK AI agents, natural UK voices, UK phone numbers, all backed by real UK human service and support.
Built and supported by customer service experts with over 15 years of industry experience.
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Introducing Norango.ai the UK's first truly hybrid customer service solution.
Norango.ai delivers a complete AI Call Answering Service designed for modern businesses. Every call is answered within seconds, day or night, by advanced AI receptionist for UK businesses trained to handle bookings, capture leads, and provide seamless customer care. With the option to blend AI with live receptionists, you’ll never miss an opportunity — and your customers will always be welcomed professionally.
Built for UK Small & Medium Businesses That Can’t Miss Calls
Norango.ai is designed for service-led UK businesses where every missed call means lost revenue — from clinics and professional services to hospitality, trades, and growing SMEs. Whether you need AI-only efficiency, fully live answering, or a hybrid of both, we ensure every caller is answered professionally, first time. See AI receptionist vs call answering services
Turn website visitors into live conversations — instantly.
Every form submission triggers our AI Lead Engine to automatically call the prospect back within minutes - not hours, not days.
No missed enquiries. No inbox chasing. No awkward delays.
Why it works:
- ⚡ Instant AI callback after form submission
- 🕒 24/7 lead capture, even when you’re closed
- 🎯 Higher conversion rates than email follow-ups
- 🤖 Human-sounding AI trained on your business
- 📞 No missed opportunities, ever
Converts visitors into scheduled bookings via your CRM or Google Calendar — while qualifying serious intent and filtering out time-wasters.
Choose How Your Calls Are Answered
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For over 15 years, Norango has been the trusted choice for businesses that demand reliability, professionalism, and real results. Our loyal, articulate UK-based team has built lasting client relationships, while our advanced AI reception and flexible hybrid solutions ensure every call is answered — your way.
AI Receptionist UK→ speed, scale, cost control
Intelligent virtual agents respond instantly 24/7, booking appointments, capturing details, and handling routine queries — scalable and cost-effective. Best for high-volume consistency.
Hybrid Reception → overflow, escalation, resilience
Combine AI speed with human expertise. Choose Live-First with AI overflow, or AI-First with human escalation — ensuring 100% of calls are answered. Precision and excellence combined.
Live Answering → trust, sensitivity, relationship
Our UK-based receptionists deliver professional, human conversations that build trust, loyalty, and customer confidence — every call answered with care 24 hours a day.
Live Receptionists — Real People, Real Care
Sometimes nothing beats a friendly human voice. That’s why Norango.ai offers a fully live answering service, giving you direct access to skilled UK-based receptionists who handle calls as if they were part of your in-house team.
Our live service is ideal when conversations need empathy, discretion, or a personal touch — available 24/7, without voicemail or delays.
What you’ll get with our live receptionist service:
- Trained receptionists who understand your business, tone, and customers
- 24/7 live call answering by real people
- End-to-end call handling, from bookings to detailed message taking
- Seamless CRM and system integration
- A professional image that builds trust and confidence with every caller
AI Receptionists — Smart, Fast, Always On
Meet our intelligent AI voice agents — powered by the latest LLM technology to deliver seamless, natural conversations that sound human, not robotic.
They handle calls instantly, manage bookings, capture leads, and answer questions 24/7 — keeping your business open and responsive around the clock.
What you’ll get with our AI receptionist service:
- Instant response — no queues, no hold music, just immediate engagement, taking upto 10 calls concurrently.
- 24/7 operation — handles calls, chats, and messages day and night.
- Seamless handover — live agents step in whenever human care is needed.
- CRM and calendar integration — every detail synced automatically.
- Consistent quality — every call answered with accuracy and brand-perfect tone.
- Cost control advanced automation that reduces live agent time and overheads.
- Invisible to callers — choice of over 600 voices, nationalities and dialects.
- Multilingual— can converse fluently and accurately in over 30 languages.
Hybrid AI Receptionist Plans – Honest Pricing (from £69.95/month), No Missed Calls
At Norango.ai, we believe great service starts with honest, transparent pricing – no hidden fees, no nasty surprises. Our Hybrid AI Receptionist Service combines the efficiency of 24/7 AI call handling with the reassurance of highly trained UK-based live agents who step in whenever needed, ensuring every call is answered within seconds. Unlike other providers who hide their real costs or make you jump through hoops to get a quote, we show you exactly what’s included in every plan from the start. Whether you choose AI First for maximum efficiency and lower running costs, or Live First for a personal, culturally aware touch, you’ll always know exactly what you’re getting – fast, professional call handling that fits your priorities and your budget.
One Norango AI Receptionist
Gives you unmatchable performance
3K +
Calls per day
0%
Missed Calls
2
Seconds Wait Time
Complete caller satisfaction: No queues, no hold music, no wasted time just immediate response, 24 hours a day, 365 days a year.
Smarter than a call handler. Managed by Experts.
Norango AI voice agents answer calls instantly, understand natural language, and get things done — fast. No sick days, no training gaps, no missed opportunities.
Unlike human staff, our AI never:
🟧 Puts callers on hold
🟧 Forgets a detail
🟧 Needs breaks or goes off-script
Instead, it:
🟧 Answers every call within seconds
🟧 Books appointments in real time
🟧 Logs data directly into your systems
🟧 Supports 31+ languages fluently
Built on advanced conversational Ai and trained on your business, our reception service knows your services, pricing, and FAQs inside out — and keeps improving with every call.
And you don’t have to lift a finger.
We set it up, manage it, monitor it, and keep it performing at its best — all included.
Linked to Your Favourite Apps
Norango.ai's AI Reception Service connects seamlessly with the tools you already use. From CRMs like HubSpot, Salesforce, Zoho, GoHighLevel and others to calendars and booking platforms, every call, lead, and appointment is synced in real time.
That means your pipeline stays up to date, your team stays in the loop, and follow-ups happen fast — without you lifting a finger.
Norango.ai gets it right first time, every time!
In customer service, First Contact Resolution (FCR) is everything — solving a caller’s issue during the first interaction with no call-backs, follow-ups, or escalations. High FCR means happier customers, lower costs, and smoother operations.
That’s exactly what our AI Reception Service is built for. With a hybrid approach that blends conversational AI, real-time system integration, and human backup when needed, Norango.ai ensures every call is resolved quickly and correctly.
Our AI voice agents don’t just answer the phone — they access calendars, CRMs, ticketing platforms, and databases to handle the request on the spot. Whether it’s booking an appointment, logging a support issue, or confirming details, the query is dealt with immediately.
We don't just take a message we book the table!
We are Proud to be Trusted by these Fine Brands
" Norango has supported our business for many years and in that time, we went through many changes and challenges, but despite how our business changed the quality and support they provided over the years has always beat expectations. They are a great addition to our team and everybody at Quest would highly recommend them. "
